| Action 1. Ask? 2. Tell the person? 3. Give the person a monetary incentive? 4. Show the person? | Effect 1. But if the person responds that he/she does not want to do it, then that calls for psychological consultation to determine the reason for such obstinacy. 2. The response shows that he/she does not understand you, and now an expert in communication methods has to be brought in to show you how to get through 3. I do not need to remind the reader of the complexity and difficulty involved in setting up and administering an incentive system. 4. This means a costly training program. |
| Forms of KITA Negative physical KITA It has three major drawbacks: 1) It is inelegant. 2) It contradicts the precious image of benevolence that most organizations cherish. 3) Since it is physical attack, it directly stimulates the autonomic nervous system, and this often results in negative feedback. Negative psychological KITA It has several advantages over Negative Physical KITA: 1) The cruelty is not visible, the bleeding is internal and comes much later 2) It reduces the possibility of physical backlash 3) Since the number of psychological pains that a person can feel is almost infinite, the direction and site possibilities of the KITA are increased many times. 4) The person administering the KITA can manage to be above it all and let the system accomplish the dirty work. 5) Those who practice it receive some ego satisfaction (one-upmanship), whereas they would find drawing blood abhorrent. | Behavioral Results …frequently used in the past. - The employee may just kick you in return. The person who receives this form of KITA would has these symptomatic expressions of ego sores: “He took my rug away” “I wonder what he/she meant by that” “The boss is always going around me” | Mission Every action has its reaction: If I kick you in the rear (physically or psychologically), WHO IS MOTIVATED? Answer: I am motivated, you move! Negative KITA does not lead to MOTIVATION, but to MOVEMENT. |
| Form of KITA Positive KITA “Do this for me or the company, and in return I will give you a reward, an incentive, more status, a promotion, all the quid pro quos that exist in the industrial organizations” Am I motivating you? | Behavioral Results e.g. If I want my puppy to move, I kicked it in the rear and it moved. Now that I have finished its obedience training, I hold up a dog biscuit when I want my puppy to move. Who is motivated – I or the dog? | Mission This form of KITA exerted a PULL instead of a PUSH. When industry wishes to use such positive KITAs, it has available an incredible number and variety of dog biscuits (jelly beans for humans)to wave in front of employees to get them to jump. |
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